Who Is ComplyRight?
Passionate People Solving Everyday Challenges for the Nation’s Employers
Compliance … Simplified
At ComplyRight, our mission is to free employers from the burden of tracking and complying with the complex web of federal, state and local employment laws, so they can stay focused on managing and growing their businesses. How do we do this? We talk to employers every day. We listen to better understand their challenges. We track federal, state and local regulatory activity. And we consult with our in‑house legal research team to understand how employment regulations affect employers day‑to‑day.
We use these insights to create compliant solutions that streamline essential tasks. We complement these solutions with educational content and actionable guidance to help employers act in their own best interest while still doing right by employees. From hiring and training, to time tracking and recordkeeping, to labor law posting and tax information reporting, our innovative products and services address the real‑world challenges employers face every day.
Our Core Values
We have Passion for our Customers’ Success
- We seek thorough understanding of their workplace challenges.
- We provide reliable and
useful solutions. - We exceed their expectations.
We Think Big
- We look for new ideas in
every situation. - We share ideas freely and listen without judgment.
- We are not constrained
by the past.
We Act with a Sense
of Urgency
- We do what it takes to drive the business forward today.
- We do not accept complacency from each other or from ourselves.
- We find creative ways to overcome obstacles.
We Take Ownership for Creating a Positive Work Environment
- We work as one team with common goals.
- We understand and respect how our actions affect others.
- We take responsibility
for managing our own
personal growth.
We are Mindful
of the Future
- We make decisions for
the long term. - We recognize that risk-taking
is essential for growth. - We value the learning in
every mistake.
Our Leaders
Denise Raftery, President
ComplyRight Direct & Distributor
Denise joined the company in 1992 and spent the next 30 years putting her strategic skills to work throughout the organization. Her vast knowledge of the business, and unrivaled ability to lead a diverse and dynamic team, propelled her to the role of President, ComplyRight Direct & Distributor, in 2022. Denise oversees the Legal Research, Product Development, Marketing, Operations, and Sales & Service Teams and strives to deliver innovative compliance solutions though our HRdirect brand and reseller distributor partners.
FUN FACT: Denise loves bears – particularly the real ones she gets to see when spending time in her mountain cabin in Tennessee!
Jordan Blanco, President
ComplyRight Digital
Since joining the ComplyRight team in 2011, Jordan has led marketing, product, and development teams to make ComplyRight’s vision of next generation HR and Compliance solutions a reality.
Jordan is fearless in driving a multi-faceted team to envision, design, develop and launch timely and relevant solutions for today’s most challenging employee management concerns.
FUN FACT: Jordan may hold the record for binge-watching TV shows and movies. If you name it, he’s probably seen it.
Chad Fitterer, Vice President of Operations
Direct & Digital Marketing Group
Chad joined ComplyRight in 2021 with a focus on optimizing our network of manufacturing and distribution across our direct & digital marketing group. He specifically supports customer service and operations for ComplyRight Distribution Services and enjoys creating win-win opportunities with customers through understanding, teamwork and continuous improvement.
Chad’s experience includes 26 years in a wide range of leadership roles for Taylor Corporation, which is the parent company for ComplyRight. His passions lie in developing market leading solutions driven by the collaboration and innovation of a high performing team.
FUN FACT: Chad and his wife are proud parents of 2 children, and he also volunteers as a girls’ basketball coach for the local high school.
Chris Lindekugel, Vice President
ComplyRight Direct & Distribution
After earning his Black Belt certification in Six Sigma in 2007, Chris moved into a leadership position in operations. Today, he manages IT, production, fulfillment and facilities for ComplyRight. He has led multiple technology and infrastructure projects, including a complex ERP system implementation and our recent move to new headquarters.
Chris joined the company in 1997 as a sales rep., eventually becoming a supervisor. Since then, he has taken on increasingly demanding roles throughout the business, first moving into product management and advancing to director of that team.
FUN FACT: Chris travels often to watch his son play hockey and his daughter ride her horse, Datura.
Patricia Milian
Director, Product/Marketing
Patricia joined ComplyRight in 2003, bringing with her 20 years of experience in marketing strategy and communications. Since joining the company, she has championed the introduction of the ComplyRight product line in 2006, the launch of TrackSmart (our first web app) in 2010, and the transition to ComplyRight, Inc., as our corporate brand in 2016.
Patricia currently oversees efforts to educate small business employers and their trusted advisors on employment laws and best practices for handling day-to-day employee management tasks.
FUN FACT: Patricia and her husband indulge their love of music by traveling to music festivals in their camper.
Tracy Fives
Director of Sales & Service
Tracy joined ComplyRight in 2006, bringing her experience working in small businesses to drive the HRdirect marketing, sales and customer service strategy. She routinely monitors customer feedback to garner new insights to share with product development.
Tracy is a hands-on leader, championing the unique perspective of true small businesses and ensuring our services align to their needs.
FUN FACT: Tracy is an outdoor adventure enthusiast. In 2017, she trekked to Mount Everest Base Camp.
Ashley Kaplan
Director and Senior Corporate Counsel
Ashley has practiced labor and employment law for more than 20 years, representing employers in matters ranging from discrimination and harassment litigation to defending FLSA class action lawsuits.
In her current role as Director & Senior Corporate Counsel for ComplyRight, Inc., Ashley handles legal compliance and oversees the teams responsible for researching and developing labor law posting solutions, including the market-leading Poster Guard® Compliance Service, and other HR compliance solutions for businesses of all sizes.
FUN FACT: Ashley loves participating in competitive sports and plays in several adult soccer leagues.